Lots of users who start using their first web hosting account, or switch companies, typically have inquiries regarding how particular operations are executed or confront problems when setting up different things, including emails, site settings, and so on. That is why, a lot of web hosting providers have compiled documentation with standard questions and issues so as to help their clients obtain information quickly and seamlessly. As a result, the technical support staff can focus on actual problems that certain clients may be facing, as the solution for the minor things will already be available on the World Wide Web and customers can easily resolve them without having to touch base with the client service staff. Having detailed documentation is exceptionally important, especially for new users with no practical experience, as the web hosting service entails a lot of functions and lots of individuals can become puzzled about what to do. A good information repository can both help you perform the operations that you want and get to know how the hosting service works as a whole.

Extensive Online Documentation in Website Hosting

All Linux website hosting that we offer include an extensive knowledge base where you can find all you should know in regard to your web hosting account. Regardless of whether you intend to set up a new database, to redirect a domain using an .htaccess configuration file or to set up an email account on your desktop computer or smartphone, you can simply read our help articles and all the information that you need will be there. When you go to a given section of your Hepsia Control Panel, you can see articles that are relevant to the functions that can be accessed through it. In case you want to check the complete archive of articles and get informed about all the functions that Hepsia offers, or only to read generic info about the hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our very best to cover any issue that you could possibly stumble upon, but if you don’t find the information that you are searching for, you can always contact us, as our technical support team members are on duty 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared an exhaustive online knowledge base for all our present and prospective clients, so if you order a semi-dedicated server account through our company, you’ll be able to find any info that you need at any moment. We have loads of educational help articles, which will help you better understand what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are simply two instances. Our step-by-step tutorials will help you do anything you wish – extract an archive file, import a MySQL database, redirect a domain, and so on. In addition, we’ve also got troubleshooting instructions, which will permit you to find out what precipitates a specific problem and the potential solutions for it. In case you are not able to send emails or your domain name returns an HTTP 500 error message, for example, you can check our knowledge base and rectify the problem immediately. You can access the articles through any Control Panel section, as well as through the dedicated Help section.