Installation and Troubleshooting
Discover what the Installation & Troubleshooting feature provided with the Virtual Private Servers and the dedicated servers will involve.
Aside from having more system resources, a reason why you can get your own web server and use it instead of a shared hosting plan is the fact you are able to install and run a wide selection of software. With a shared account, you could use programs, which don't require root access and are not set up server-side, so if you need particular software for your websites, you cannot install it on a shared web server. This is not so with a hosting server of your own where you'll be able to install whatever you want. The downside is that you may not have much experience and taking care of your own hosting server is more challenging that managing a shared web hosting account where the provider takes care of the majority of things. This is why we offer an extra service for our server plans called Installation & Troubleshooting and you can make use of it any time you experience any problems with the supervision of your server.
Installation and Troubleshooting in Dedicated Web Hosting
You could add the upgrade to any one of the Linux dedicated web hosting which we offer at any time that you need it. In case you need any custom work from our administrators as soon as your server is prepared, you can acquire the upgrade during the server signup procedure, or if you need something to be executed later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers sixty minutes of work from our admins on your machine, so in case you experience any difficulties to install a third-party software or some program gives errors and does not work the way it should, our specialists will be able to help you in a very timely manner. If a task takes less than 1 hour, the remaining time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is perfect in case you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it features.