Phone Support in Website Hosting
All our website hosting plans include phone support 14 hrs a day even on public holidays, so that if you do not have an account yet, you will be able to phone us and learn more about our services or whether we will meet the system requirements for your sites. For your convenience, we have local phone lines in the U.S.A., the United Kingdom and Australia, so that you can contact the telephone number which is closer to you. If you are an existing customer, we will help you timely with all of the general and billing issues and with numerous technical issues in order to save you time and efforts - we are aware of the fact that sometimes it is more convenient to talk with a live person and get things done right away. Certainly, some situations cannot be managed over the phone, so if this is the case you can use our ticketing system.
Phone Support in Semi-dedicated Hosting
When you need more info regarding the Linux semi-dedicated hosting that we supply, you're able to call one of the three support phone lines that we have worldwide - in the United States of America, the UK and Australia. Thus, you have the option to check in advance if our solutions will be suitable for your web sites. In case you're already our client and you own a semi-dedicated account, you'll be able to get in touch with us over the phone for fourteen hours every day about any billing or basic issues. For strictly technical problems you will need to use our ticketing system to get in touch with our technical support because someissues just require more time to be dealt with, still we will help you on the phone with various minor tech issues as well, saving you efforts and time.