1 hour ticket response
ideamaxima’s team of customer service technicians is committed to delivering fast answers to all your queries. We will examine your customer support ticket once it is delivered and will respond with a solution within less than one hour after the helpdesk ticket submission. In reality, our average tech support ticket response time is twenty minutes.
A Top–Class Customer Support Service
Each member of our help desk support team has lots of years of experience in the Linux website hosting niche and the vast majority of them have been with us for at least 5 years. They all are eager to answer all your requests in the most professional manner possible.
An Easy–to–Browse Help Section
In the Website Control Panel you will find an easy–to–browse Help section where you can find quick hints on how to use our services. You can find the answers to your questions in the F.A.Q. archive, find more details in the web hosting account administration articles or check out the instructional video tutorials.