Help and Support Channels
A one hour Ticket Reply Warranty
Each ticket you send to our customer support crew will be responded to in about 60 mins. All standard inquiries shall be responded to right away. Nevertheless, if the help request you have sent us calls for the aid of a capable admin technician, we are going to send the ticket to him and will notify you about the postponement.
Qualified Client Help And Support Service
Our customer support staff will be working for you 24x7x365 to to handle all support request tickets that you submit. We offer customer assistance for all applications that are pre–configured on your hosting server. These include our in–house built Website Control Panel, the chosen Operating System along with the server admin panel (with regards to the VPS type).
An Informative Help Section
In the Website Control Panel that is included gratis with the virtual server, you can find an interesting Help section, which incorporates everything you need to learn about organizing your web pages and programs. We have incorporated a wide array of how–to content articles and video tutorials that display the general site managing tasks in an easy–to–understand fashion.