Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance staff is qualified to fast deal with all Linux website hosting customers’ questions and advice demands. Through our ticketing system, you are able to share your inquiry and a support crew fellow member will, no doubt go back to to you in less than maximum one hour. In reality, practice has confirmed that the average response time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever required. Our crew of technicians will undoubtedly be on–line for you 24x7x365 to react to all your queries and to solve any matter you might have. You will be able to post a help support ticket from your Website Control Panel or drop an email at any time. Moreover, on working days, you’re able to ring us or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a complete knowledge base into the Control Panel which enables you to get convenient step–by–step details at any time. Each section of the Control Panel features its own contextual guide area displaying a group of how–to articles. We have also made video clips to ensure that you get a far better visual representation of the correct way to carry out any presented job.